FAQ KASS Full-time Teachers
What is the Kelly Automated Scheduling System (KASS)?
KASS is an automated scheduling system utilized by Kelly that is accessible either via the Web or the telephone via an IVR system. KASS allows:
- Employees (or principals and secretaries) to log absences on the Internet or using the IVR (Interactive Voice Response)
- Substitute employees to accept positions via the Internet or the IVR technology and record their time-worked for payroll purposes
- Administrators/Principals to have access to absence data and reports
When is KASS available?
You can report your absences 24 hours a day, seven days a week up until one hour before school starts on the day of the absence.
If you need to report a same-day absence and it is after the school’s start time, just call Kelly Educational Staffing at 407-228-0400. Please notify us as soon as you know you’ll be absent.
What are my ID and PIN to access KASS?
Your KASS ID is your OCPS personnel # preceded by zeros to equal 10 digits. (Example: 0000987657). Your KASS PIN is the 4 digit month and date of your birthday (Example: 0729).
How do I indicate a half-day absence in KASS?
On the Create an Absence screen, select either Half Day am or Half Day pm. The default start and end times for your school will be selected automatically. If you will be absent during non-standard hours, select Custom and enter the appropriate absence times.
What if I am going to have an extended absence?
You cannot enter information on absences of more than 10 days into KASS. Please call the Kelly Educational Staffing branch at 407-228-0400 to record your absence. Always contact your principal to discuss the situation.
If I am requesting time off, do I still need to complete paperwork in my school office?
If you needed to fill out paperwork before working with Kelly Educational Staffing, then you must continue to do so. You will also need to log your absence into KASS. Please do so as far in advance as possible.
What do I do if I have difficulty using KASS?
Please refer to your KASS School Employee Guide for step-by-step instructions.
If you have further questions, please call us at 407-228-0400. If you reach our voice-mail system, leave a detailed message with all necessary absence information, including the reason for the absence.
If you experience technical difficulty when using KASS, call 1-866-KELLY-38 between 8:00 a.m. and 8:00 p.m. et.
What if I don’t have a touch-tone phone?
Access KASS online at www.kellyeducationalstaffing.com or call us at 407-228-0400 to report your absence.
Often times substitute teachers are prearranged by a principal/teacher in advance - does Kelly allow this?
Yes. If you’ve already spoken with the substitute teacher and prearranged that person to fill in during an absence, you can assign that person to the absence in KASS. Review KASS School Employee Guide for specific instructions.
I am a traveling (itinerant) teacher, how do I notify Kelly Educational Staffing when I will be absent?
If you are a traveling teacher please call Kelly Educational Staffing at 407-228-0400 to notify us of your absence. We will take your absence information and ensure that the appropriate school(s) is notified of your absence and that the substitute teacher has all the location details of the absence. If you receive our voicemail please leave us your name, the school you teach in, the dates of your absence, the reason for your absence and a phone number where we can reach you.